Shipping & Returns
SHIPPING
Free Shipping: Available on all orders within the continental U.S.
Processing Times:
- Orders placed before 12:00 PM CST (Monday-Friday) ship same day
- Orders placed after 12:00 PM CST ship next business day
- Weekend orders ship the following Monday
Expedited Shipping: Available at checkout with pricing based on your location
International Shipping: Shipping costs calculated at checkout based on destination
EXCHANGES
If you are exchanging an item, the time it may take for your exchanged product to reach you, may vary.
RETURNS & REFUNDS
You have 30 days from your purchase date to request a return. After this period, we're unable to process refunds or exchanges.
Return Requirements:
- Item must be unused and in original condition
- Original packaging required
- Receipt or proof of purchase needed
How to Return: Email us at hello@margopaige.com and we'll send you a prepaid return label. Once we receive and inspect your item, your refund will be processed within 5-7 business days.
Please Note: Items that are damaged, missing parts, or not in original condition (unless due to our error) are not eligible for refund.
Additional non-returnable items:
Gift cards
LATE/MISSING REFUNDS
If you haven't received your refund within the expected timeframe:
- Check your bank account: Verify the refund hasn't already posted.
- Contact your credit card company: Processing can take several business days.
- Contact your bank: There may be additional processing time on their end.
- Still no refund? Email us at hello@margopaige.com and we'll investigate
SALE ITEMS
Only regular priced items may be refunded, unfortunately, sale items are not eligible for a refund.