FAQ


// What is a clear bag policy?

The NFL adopted the clear bag policy in 2015 in an attempt to enhance public safety and improve stadium access for fans, and after that most stadiums, concerts, and event venues adopted the same policy. According to a clear bag policy, one person can bring a large clear bag either a one-gallon Ziploc style bag or 12" X 6" X 12" clear bag or smaller.

// Is there any stipulation about what can be carried into a clear bag?

Of course, anything that is placed in a clear bag that isn't visible, like a small pouch, will cause further inspection. We suggest keeping the basics in your clear handbag to avoid any delays during security.

// According to a clear bag policy, which bags are not permitted?

Bags that are not permitted are backpacks, mesh bags, camera cases, computer bags, briefcases, non-approved seat cushions, oversized tote bags, purses, printed pattern plastic bags and cinch-bags.

// What if I carry a clear bag at the venue gate that is not permitted? 

If you carry a clear bag that does not meet the venue specification, you will be turned away. The non-permitted bag will need to be discarded and you'll need to purchase a specified clear bag prior to entry.

// Materials

Our clear handbags and apparel are made of GRS Certified Materials. To learn more, visit the product pages.

// Cleaning & Caring

To care for your handbag, use a mild soap or detergent with warm water to wipe down the product. A non-abrasive towel is ideal to use like microfiber or soft cloth. Anti-bacterial wipes may also be used. If scuffs appear, 'Goo Gone' may be applied to help remove.

// Payment

We accept Visa, Mastercard, Amex, Discover, JCB, and Apple Pay. Payments are automatically processed once the order is placed.

// Shipping

We ship Monday-Friday, same day, if the order is received by 12pm CST. Orders placed after 12pm CST will ship next day. If an order is placed on the weekend, the shipment will go out the following Monday. 

International orders will show the shipping costs prior to finalizing the order. Pricing will vary depending upon the destination. 

// Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.